Evolution of the Service industry...in the making
I just got an email which just astonished me...we all know about Raymond Suiting’s. If you have not, it is one of the most popular fabric manufacture, suit makers and fashion designer in India since 1925. Well, the email was about Raymond suiting’s which has been popular in India since 1930s has brought tailoring services to your doorstep. I still remember the good old days of my father and grandfather when Raymond used to be the preferred Suiting’s and Shirting’s maker for any big occasions. Be it a marriage or house warming ceremony, Raymond was the first thought which used to strike in our minds. Even today I would still consider it among the top brands for stitched suits. No wonder it was ranked 23rd most trusted brand of India in 2014. What really shocks me was the step that big brands like Raymond are taking to move towards the Customer satisfaction? Yes they want to bring the service to the doorstep of the customer to save his time, energy and this bold step i...