Posts

CRM Framework - Learn Earn Churn

Image
 The "Learn, Earn, Churn" framework in customer relationship management is iterative: Learn why churn happens and refine the value proposition. Use those insights to earn more effectively. Continuously monitor and address churn to sustain growth. Courtesy - Canva photos 

CaNvArTs

Image
 

I ‪‪❤︎‬ Coffeee...

Image
 Thanks to ChatGPT for the below content. Hail ChatGPT and myself for customisation :-) Hey coffee lovers!      Let’s take a little aromatic trip down memory lane and see how coffee became the soul-soothing, conversation-starting drink we all adore. In India, the story of coffee is as rich as its flavor—a blend of tradition, innovation, and some seriously cool modern vibes. So, grab your favorite brew and settle in as we explore coffee’s journey in India. A sip through History...       Believe it or not, India’s love affair with coffee started way back in the 17th century. Baba Budan, a Sufi saint, smuggled seven precious coffee beans from Yemen’s port of Mocha during his pilgrimage to Mecca. He planted these magical beans in the green, misty hills of Chikmagalur, Karnataka. And guess what? That region still reigns as one of India’s top coffee hubs.       Fast forward to the British era, and coffee cultivation was booming under the East ...

Future @ Work

    The future of work is something to ponder. The traditional 9-to-5 or 40-hour workweek is becoming obsolete for the younger generation, who prioritize faster rewards, whether in money or career growth. This shift has already led to the rise of freelancing. Over time, the importance of "time" as a primary factor for pay is being replaced by "skill." Gradually, even skills might become less critical. But what will replace skills? Perhaps, it's attitude. Maybe.     Consider the ASK model (A - Attitude, S - Skills, K - Knowledge). While knowledge is important, it’s no longer a major differentiator in an era where humans compete with AI. Information is abundant, and machines excel at processing it into insights. Skills matter to an extent, but they too might become redundant in the near future. Attitude, however, is where humans can still shine—our emotional intelligence and personal touch make a difference. At least for now, this gives us an edge.     Histor...

Its all about the Curves, isn't it?

        I love beauty and economics, have always pondered over the similarities between the two. Yes, be it nature or economics or even life, it falls into the curve. The Bell, of course.        Beauty lies everywhere, even in a flower, colors, mountains, birds, women, child etc. It is how the eyes sees that matters. A curvy lady can enchant my eyes as much as an economical demand supply curve for me. It is pleasurable only after all the break even, isn't it?           Renowned statisticians say everything in life falls into the Bell curve. Be it count of dices over a period, heights, weights of a group of people, marks of a class/grade, life cycle of industry or a person. We do enjoy its peak as much as while growing. Once the peak is achieved, what about the downfall? Take for instance the Governments or kings that have ruled before. How long have they sustained in the peak is what matters.      Isn't...

Freak out Saturday - OMG 2 & meditation

Image
       After a while, I got my free time yesterday and wanted to keep myself away from work. At times, I can keep on going and going when it comes to work, that I feel jaded. Yesterday was my break day.  I started my day with a movie in Global Malls, went to OMG2. Since I saw its trailer and my obsession with Gods, made this an obvious choice.      By the way, I did enjoy the OMG part 1 too, where Paresh Rawal filed a case against God for an earthquake. It was Krishna who came to his rescue there.   OMG2 is on a totally different level. The message in the movie was not just about the religious beliefs, but how our Indian education system was so advanced in ancient history.     It reminds me of Lord Macaulay's address to the British parliament on 2nd Feb 1835, where he emphasizes that in order for them to dominate India, they need to break our education system. A snippet of his speech in the pic below: Credits - raganugapre...

AI - an enabler or a destroyer?

       We all know that ChatGPT is the buzzword of recent times. It is indeed the most revolutionary thing to have a conversational AI tool that can crack exams, write poems, code, help us in all ways possible. But is this a start of a new era which can destroy Human species or is this an aid to our living being? A big question, indeed. Let us find the answers.       Looking back at the history in India, when computers were introduced in Banks. Lot of banking folks felt scared to adapt to it, due to the fear of losing jobs. Fast forward to today, did they actually lose jobs? May be the ones who did not adapt and learn how to operate on a computer. The shift in the job did happen. Most of the bankers today use computers to operate. It has made their life easy. But at the same time, their mental capability has reduced.      In the process of making our life easy, we have create machines and delegate mundane tasks to them.  There i...